— Frequently Asked —
How can we help?
We ship worldwide via express courier. Delivery typically takes 2–4 business days within the UK, MENA and the US, and 4–7 days for the rest of the world.
All major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and PayPal. All payments are processed over a secure SSL connection.
Yes — unopened items can be returned within 30 days of delivery. Opened items may be eligible if there is a product issue. Contact us at hello@aimmia.com to start a return.
No. AimmiA is cruelty-free across the entire range. Formulas are tested for safety and efficacy using validated non-animal methods.
Most of our formulas are designed to be gentle and well-tolerated. Each product lists suitability on its page. If you have specific concerns, our advisors can help you choose.
Yes — complimentary gift wrap is available at checkout for our Gift Sets and Luxury Edit. Personalised cards can be added at no extra charge.
A tracking link is emailed once your order ships. Logged-in customers can also follow their order from My Orders.
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